Category: Emerging Trends

Why sustainability marketing is not working for Indian customers.

Indian customers do not buy sustainability.They buy convenience and savings. We’ve spoken at length to a large number of customers about sustainability. While this is usually in relation to the category we are working on, certain common themes emerge from hundreds of conversations with customers across categories. https://videopress.com/v/PDyGQjby?resizeToParent=true&cover=true&posterUrl=https%3A%2F%2Fhigheratwork.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsustainable-customers-_mp4_std.original.jpg&preloadContent=metadata&useAverageColor=true Indian Customers [...]
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Culture of Airports

I stood with about 200 people ahead of me in the famous Heathrow immigration queue. After waiting for more than an hour, I was greeted by a hostile immigration officer who clearly thought I shouldn’t have renewed my very valid visa to stay and work in London. I couldn’t help [...]
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